About this policy
keyInTwi is an offline custom keyboard for typing Twi/Akan on iPhone and iPad. This policy explains how the keyInTwi containing app and keyboard extension handle information.
Information from the app
keyInTwi does not collect personal data or usage data from the app. The app does not include analytics, advertising, tracking, accounts, or a crash-reporting service. We do not receive or store the text you type.
Support requests
If you choose to use the website support form, you provide a name, reply email address, topic, and message. Netlify processes the submission and delivers it to the private keyInTwi support inbox. This information is used only to answer and manage the request. Do not submit passwords, payment details, or sensitive keyboard text.
Keyboard input
Text entered with the keyInTwi keyboard is processed on your device so the keyboard can insert characters and offer bundled suggestions, autocorrection, and next-word predictions. Typed text is not transmitted to us or to a third party.
keyInTwi does not request or require Allow Full Access. Its core typing features work without a network connection.
Vocabulary and personalization
The keyboard uses a read-only vocabulary bundled with the app. This version does not learn, retain, or synchronize personal words or typing history. Vocabulary qualification records describe bundled product data and never contain user-entered text.
Diagnostics
Release builds do not send diagnostics to us. Local development logs may record keyboard lifecycle events, active layout mode, dimensions, result counts, and timing. They are designed not to contain typed words, suggestion text, or other keyboard content.
Third parties
keyInTwi does not use third-party advertising, analytics, or keyboard-processing services. Apple may process App Store purchases, downloads, diagnostics, and device information under Apple’s own privacy policy. Netlify hosts this website and processes support-form submissions. Neither service receives text typed through the keyInTwi keyboard from us.
Children
keyInTwi does not knowingly collect information from children or any other users because it does not collect user data.
Data retention and deletion
There is no keyInTwi account or server-side typing record to access, export, or delete. Removing the app and keyboard from your device removes the app’s locally installed components. Support requests are retained only as reasonably needed to resolve the request, maintain support history, and address abuse. You may request deletion of a support conversation through the support form.
Changes to this policy
This policy will be updated before keyInTwi introduces any feature that changes its data practices, such as analytics, cloud suggestions, accounts, synchronization, or learned personal vocabulary. The effective date above identifies the current version.
Contact
For privacy questions or support, use the keyInTwi support form.